Our consultants perform a deep dive into the sterile processing department to evaluate and rate process efficiencies in five functional areas of operations against regulatory standards and recommended guidelines. A Comprehensive Assessment Report with the opportunities for improvement, recommendations and a roadmap of activities to help you bring your SPD 180-degree around and the change needed for success. The five functional areas for the Instrument and HLD Processes are Infrastructure; Process Volatility, Product & Service Provision; Quality Systems; Skills Competence, Leadership and Customer Communication.

Our consultants perform a deep dive into the sterile processing department to evaluate and rate process efficiencies in five functional areas of operations against regulatory standards and recommended guidelines. A Comprehensive Assessment Report with the opportunities for improvement, recommendations and a roadmap of activities to help you bring your SPD 180-degree around and the change needed for success. The five functional areas for the Instrument and HLD Processes are Infrastructure; Process Volatility, Product & Service Provision; Quality Systems; Skills Competence, Leadership and Customer Communication.

Process Volatility

• Access full cycle of instrument reprocessing and high-level disinfection (HLD) process
• Access tray, instrument and supply inventory
• Measure effectiveness and integrity of computer software used to track instruments
• Review workflow and assess opportunities for process improvement
• Assess adherence to best practices

Quality Systems

• Evaluate methods used to reduce the risk of infections associated with instrument reprocessing
• Review internal audits and key performance indicators
• Measure process for consistency and effectiveness
• Review policies and procedures for instrument reprocessing and HLD, as well as adherence to regulatory standards
• Quality analysis of steam and water systems used in instrument reprocessing

Leadership

• Evaluate leadership knowledge and adherence to processes and standards of accrediting agencies
• Review the use of process and risk-based thinking in identifying opportunities
• Review policies & procedures, and process documentation systems
• Review infrastructure and associated design and equipment requirements

Skill Competence

• Review staff competencies for performing critical tasks and responsibilities
• Review established continuing education programs
• Evaluate staff knowledge of evidence-based guidelines and device manufacturer’s instructions for use
• Evaluate knowledge and understanding of the latest regulatory standards

Customer Communication

• Evaluate customer satisfaction
• Appraise contingency actions
• Access methodology based on customer feedback
• Review turnover and error rates